> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.distribution-os.ch/llms.txt
> Use this file to discover all available pages before exploring further.

# Add or fix a cinema in Organizations

> Find a cinema in Organizations, add a new one, correct its address, contacts and screens, and mark it Active or Not active when it closes.

Cinemas live in **Organizations**, under CRM in the sidebar, next to producers, suppliers and other contacts. Use this page when a cinema is missing, when its address or contacts are wrong, or when a cinema has closed and must stop appearing in new Bookings.

## Before you start

* You need the admin, operations or finance role to add or change an organization. With any other role the rows are not clickable and there is no **Add organization** button.

## Find the cinema

**1. Open Organizations**

Click **Organizations** in the CRM section of the sidebar.

**2. Search before you add**

Type part of the cinema name, town or postal code in the search box. Use the filters in the toolbar to narrow by type or region. See [Find and filter](https://wiki.distribution-os.ch/get-started/find-and-filter.md).

If the cinema is already there, click its row to open it and go to "Fix an existing cinema" below. If you see **No matches**, adjust the search, filters or view before adding a duplicate.

## Add a cinema

**1. Start a new organization**

Click **Add organization**. A panel opens with the title **New contact**.

**2. Fill in the Overview tab**

**Internal name** is required. Set **Contact type** to Cinema, choose the **Region** (D-CH, F-CH or I-CH) and enter the **Location**, which is the town. Add **Legal name** and **Name addition** if the invoice needs them. Use **Group** if the cinema belongs to a cinema chain and **Tags** for your own labels.

**3. Add contacts and address**

On the **Contacts** tab, enter the general, programming and invoice emails, the phone numbers, and the **Street**, **Postal code**, **City** and **Canton**.

**4. Create it**

Click **Create contact**. The panel closes and the cinema appears in the list.

> [!NOTE]
>
> The cinema has no screens yet. The **Screens** tab shows "Save the cinema first" until the cinema exists. Open the new cinema again to add them.

## Fix an existing cinema

**1. Open the cinema**

Click its row in **Organizations**. The header shows its **Name**, **Type**, **Region** and **Location**. To change those four, use the edit button in the header, change the values, then save the header.

**2. Correct the details**

Use the tabs: **Overview** for names and notes, **Contacts** for emails, phones and the address, **Invoicing** for billing details, **Venue & delivery** for DCP and shipping locations, **People** for the people linked to the cinema.

**3. Save**

Click **Save changes**. The button briefly shows **Saved**.

The **Invoicing** tab is protected. Click **Edit invoicing details** before you change anything there, and read [Invoice statuses](https://wiki.distribution-os.ch/invoices/invoice-statuses.md) first if the change affects an invoice. Changes never alter invoices that were already issued.

## Edit screens

**1. Open the Screens tab**

Open the cinema and click **Screens**.

**2. Add or edit a screen**

Under **Add a screen**, type the **Name** (for example Saal 1) and the **Seats**, then click **Add screen**. To change an existing screen, use its edit button.

**3. Save the screens**

Click **Save screens**. **Discard** drops your unsaved changes.

The **Screens** page in the CRM section lists every screen of every cinema. Click a row there to enter the **Server / certificate ID** used for KDMs. See [KDM and DCP](https://wiki.distribution-os.ch/bookings/kdm-and-dcp.md).

## Mark a cinema Active or Not active

On the **Overview** tab of a cinema, use the **Active** switch. Switch it off when the cinema has closed or no longer exists. The panel then explains that existing Bookings, invoices and history stay, and that the cinema is not offered for new Bookings or matched in new imports. Switch it on again to reverse this.

## What you'll see

The cinema appears in **Organizations** and in the cinema pickers of the Booking forms. Region labels show as D-CH, F-CH and I-CH everywhere. Colleagues who have the same cinema open see your changes within moments. See [Live updates](https://wiki.distribution-os.ch/get-started/live-updates.md).

## If something looks wrong

> [accordion] I cannot click the row or I see no Add organization button
>
> Your role cannot edit organizations. Ask an admin to change your role or to make the change.

> [accordion] Save fails with 'Invoicing details changed after this card was opened. Reload before saving.'
>
> Someone changed the billing details while your panel was open. Close the panel, reopen the cinema and make your change again.

> [accordion] Save fails with 'Open Invoicing and choose Edit invoicing details before changing protected billing information.'
>
> You changed a billing field without unlocking it. Go to the **Invoicing** tab, click **Edit invoicing details**, then save.

## Related

* [Create a Booking](https://wiki.distribution-os.ch/bookings/create-a-booking.md)
* [Find and filter](https://wiki.distribution-os.ch/get-started/find-and-filter.md)


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