> ## Documentation Index
> Fetch the complete documentation index at: https://wiki.distribution-os.ch/llms.txt
> Use this file to discover all available pages before exploring further.

# Work through the Inbox and sort mail with AI Check

> Read mailbox emails in DOS, sort them by kind and status, let AI Check sort the latest 100, and send cinema reports on to be checked and imported.

The Inbox shows the emails of your connected mailboxes inside DOS. Cinema reports, invoices and booking requests arrive here, and you hand them on to the right workflow from the email itself.

## Before you start

* A mailbox must be connected for your firm. Without one, Compose and Sync mail are hidden.
* Administrators and operations users can change an email's kind and status, sort with AI Check and send emails. Other roles can read.
* AI Check actions only appear when AI is set up for your firm.

## Find your way around

**1. Pick a folder or a mailbox**

The panel on the left (**Mailboxes**) has **Folders** (**All mail**, one folder per kind, and **Sent**) and **Mailboxes** (**All inboxes** or one account). Gmail, Microsoft and uploaded mail are separate accounts. Hide the panel with **Hide mailboxes**.

**2. Choose how to see the list**

Switch between **Table**, **Cards** and **Definitive**. **Definitive** groups emails as a board.

**3. Search**

Type in **Search content, subject, or sender…**. The search looks inside the email text too. The usual [search rules](https://wiki.distribution-os.ch/get-started/find-and-filter.md) apply.

The table columns are **From**, **Subject**, **Received**, **Date**, **Kind**, **Status**, **Review**, **Cinema**, **Results** and **Imported**. Built-in views are **All**, **By Kind** and **By Status**.

## Kinds, statuses and review

| Field | Values |
| - | - |
| **Kind** | **Provisional**, **Definitive**, **Booking**, **Expense**, **Programming**, **Other**, **Unsorted** |
| **Status** | **New**, **Processed**, **Ignored** |
| **Review** | **In review** while a report or invoice from the email still waits, **Confirmed** once all of it is approved |

## Open an email

Select a row. The side panel shows who sent it, the message and its attachments. Use **Preview** on an attachment to see it, or **Open in a new tab**. Select the refresh icon (re-fetch body and attachments) if something is missing. For a forwarded report, DOS shows the cinema that wrote it, not the colleague who forwarded it.

At the top, set **Kind** and **Status**. The sparkle button next to **Kind** (**Suggest a kind with AI**) proposes a kind.

At the bottom, the hand-off buttons are:

* **Import results:** takes the attachment to the provisional results import.
* **Record definitive:** reads the attached report so you can check it. See [Check a cinema report](https://wiki.distribution-os.ch/results/check-a-cinema-report.md).
* **Create booking:** opens Bookings with the attachment at hand.
* **Auto extract:** reads every report of the PDF in the background, one after the other, and adds each to **To check**. A note bottom right says when it is done. It appears only when your firm reads emails automatically.

The panel also has **Reply**, **Forward** and, from the page, **Compose** to write a new email from a connected mailbox.

## Sort with AI Check

**1. Open the more menu**

In the top bar, open the more menu next to **Compose**.

**2. Select AI sort**

**AI sort** has AI Check sort the latest 100 emails by kind, a few at a time. It can take a while.

**3. Read the result**

A note says, for example, "AI Check sorted 80 of the latest 100 emails; 12 changed category." Kinds you set by hand are kept and counted separately.

The same menu has **Sync mail** (fetch new emails now), **Scan failed sends** (look through the last month for invoices that did not reach the cinema) and **Identify senders** (match unknown senders to contacts).

## If something looks wrong

> [accordion] There is no Compose or Sync mail button
>
> No mailbox is connected, or your role cannot write. Ask an administrator.

> [accordion] Auto extract says it could not start
>
> The messages are: "Results reading is turned off for this firm.", "This email has no PDF to read." and "Only emails you received are read."

> [accordion] It says Already being read in the background
>
> Wait for the note bottom right. The reports then appear in **To check**.

> [accordion] The list says Inbox is empty or No matches
>
> "No matches" means the search, filters or folder hide everything. "Adjust the search, filters, or view."

> [accordion] A report is marked Not read
>
> The report says nothing was shown and carries no figure. Use **Extract** on the attachment to read it anyway.

> [accordion] The review label says Not shown in the mailbox
>
> The mailbox needs **Allow labels** in **Settings**, **Mailboxes**, or the email is no longer in the mailbox.

## Related

* [Check a cinema report](https://wiki.distribution-os.ch/results/check-a-cinema-report.md)
* [Import MaccsBox figures](https://wiki.distribution-os.ch/results/maccsbox-import.md)


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