Before you start
- Your firm administrator creates your account. If you have no account yet, ask them to add you.
- Open the app at
app.distribution-os.ch.
Sign in
1
Open the sign-in page
Go to
app.distribution-os.ch. If you are not signed in, DOS shows Sign in with the line “Access your distribution workspace”.2
Enter your details
Type your Email and your Password.
3
Select Sign in
DOS opens the page you were heading to. If you opened a link to a record that a colleague shared with you, you land on that record after signing in.
Reset a forgotten password
1
Ask for a link
On the sign-in page, select Forgot password?. On Reset your password, type your email and select Send reset link.
2
Open the email
DOS says that if an account exists for that address, a reset link is on its way. Check your inbox and your spam folder.
3
Choose a new password
The link opens Set a new password. Fill in New password and Confirm password, then select Update password. The password needs at least 6 characters.
Know which firm you are in
Your account belongs to one firm. The firm name is shown at the bottom right of every page, in the status bar next to the row count. Everything you see, such as Bookings, invoices and cinemas, belongs to that firm.If you work for more than one firm, ask your administrator how your access is set up.
Choose how DOS looks
1
Open Settings
Open the Settings menu (the gear icon, or Settings in the left sidebar) and select Settings, then stay on the General tab.
2
Find Appearance
In Appearance (“Choose how DOS looks on this device”) you can change three things.
The left sidebar can be collapsed to a narrow strip of icons.
Appearance is saved in your browser. It does not change anything for other devices or other people.
Open DOS Help from inside DOS
Select the question-mark icon (Help) next to the sign-out icon, at the top right or at the bottom of the left sidebar. DOS Help opens in a new browser tab, so the page you were working on stays open.Sign out
Select the sign-out icon (Sign out) next to your name at the top right, or at the bottom of the left sidebar.If something looks wrong
Sign in shows an error in red
Sign in shows an error in red
DOS shows the message it received from the sign-in service above the form. Check your email and password and try again, or use Forgot password?.
I was sent back to the sign-in page after signing in
I was sent back to the sign-in page after signing in
DOS ends the session when an administrator has deactivated the account, or when your access to the firm has ended. Ask your administrator.
The reset page says the passwords do not match
The reset page says the passwords do not match
The message is “Passwords do not match”. Type the same password in New password and Confirm password. If it says the password must be at least 6 characters, choose a longer one.
The theme or text size went back to the default
The theme or text size went back to the default
Appearance is stored in the browser you set it in. A different browser, a private window or cleared site data starts again with the defaults. Set it again in Settings, General.