Before you start
- Recording or reversing a payment needs edit access to Invoices. Without it you can see payments but not record one.
- A payment can be recorded once the invoice is issued, with status Invoiced or Sent.
- Settings → Invoicing holds the Payment tolerance (CHF): a payment short of an invoice by no more than this closes it, and the difference is noted.
See what is still to collect
Open Invoices, then To collect. The cards at the top show Still to collect, Overdue, Due in 7 days and Bank credits to look at. Click one to filter the list. The Open invoices list has the columns Invoice, Due, Total, Received, Open, Payment reference and Bank. Filters are All open, Overdue, Due in 7 days, Part payments and Bank credit waiting. A badge shows how many days late an invoice is, or how soon it is due. An older invoice without a stored total is listed without an amount and is left out of the totals. The Due date is the one printed on the invoice. For older invoices it is the invoice date plus the payment terms, and the card says so.Import a bank file
1
Click Import bank file
In To collect, click Import bank file. You can also use Bank file in the More menu of the Invoices tab. Choose a camt.054 file (XML) or a bank statement CSV.
2
Let DOS apply what is clear
For a camt.054 file, DOS pays an invoice by itself only when the payment reference points to exactly one issued CHF invoice and the amount fits the open amount plus the tolerance. DOS then shows how many were “paid by their payment reference”, how many are “waiting for you”, and how many were “kept on hold” or “already imported”.
3
Review the rest
Everything else opens in the Bank payments window. DOS proposes invoices, looking first at the payment reference, then at the amount and at who paid. A bank statement CSV has no reference, so you always review it. One payment can cover several invoices. Nothing is paid until you confirm.
4
Confirm
Tick the payments to include, choose another invoice if the proposal is wrong, and click Confirm … invoices paid.
Mark an invoice paid by hand
1
Open the Payments tab
Open the invoice and go to Payments. In To collect you can also click Mark paid… on the row.
2
Click Mark paid...
Fill in Date the money arrived and Amount received (CHF). Pick How: Bank transfer, Cash, Set off against another invoice or Other. A Note (optional) is allowed.
3
Read the outcome line
DOS says Closes the invoice., Part payment. with the amount that stays open, or More than is open. In the last case, enter the open amount and add a note.
4
Click Mark as paid
The invoice reads Paid, or Part payment if money is still open.
Undo a payment
- Unmark paid… takes a paid invoice back to Invoiced. It needs a reason of at least a few characters. The payment stays on the invoice marked as reversed, and a bank credit that paid it becomes free to assign again. This is written to the Logs.
- Reverse payment on a single payment works the same way and also needs a reason.
If something looks wrong
I cannot mark an invoice paid
I cannot mark an invoice paid
The card gives the reason. For example: “A payment can be recorded once the invoice is issued (status Invoiced).”, “This invoice is already paid.”, “This invoice was replaced by a newer one.” or “Historical invoices are read-only.”
The bank file was refused
The bank file was refused
DOS says “Not a camt.054 file (a payment notification was expected).” or that the file is larger than 2 MB. Split large files and import the parts.